System integrations and APIs
When two tools need to work with the same information, a person is usually the bridge. Integrating means replacing that manual work with a reliable path between the systems — including when one side fails.
Who this is for
- The same information is typed into more than one system.
- There's a manual export that repeats every week.
- A new system needs to talk to what's already in use.
- Data or functionality has to be exposed to a partner or another application.
Problems we solve
Manual work between systems
Copying information from one place to another works until the day someone makes a mistake, forgets, or goes on holiday. It's the first candidate for integration, because the cost already exists — it just doesn't show up on an invoice.
Data that disagrees with itself
Without deciding which system owns each piece of information, synchronizing only spreads the disagreement faster. Integration starts with that decision, not with code.
Integrations that break silently
External systems go down, change their contract, and reject requests. Without controlled retries, logging, and alerting, the failure is discovered when someone misses the data — usually late.
Access with no clear limits
An exposed API has to know who is calling, what that call may reach, and at what rate. Authentication, scope, and rate limits are part of the design, not a later step.
What we build
- Purpose-built REST APIs
- Integration with existing systems and platforms
- Webhooks and event-driven flows
- Synchronization between databases
- Authentication and access control between services
How we build
First, who owns the data
Before any integration, we define where each piece of information originates and who may change it. Without that, the two systems start overwriting each other and the problem gets worse than the manual work was.
Explicit contracts
What goes in, what comes out, what's required, and what happens when a field changes. A clear contract is what lets both sides evolve without negotiating every change in conversation.
Failure is an expected case
Retries with increasing intervals, operations that can run again without duplicating their effect, and a queue for what didn't get through. The goal is that a twenty-minute outage doesn't become lost data.
Observable from day one
A record of what was sent, what was received, and what failed. An integration you can't inspect is a black box in the middle of the operation.
Technologies
What we run in production for this kind of work today:
Where we work
Frequently asked questions
When is integrating two systems worth it?
When the same information has to exist in both and someone is keeping that in sync by hand, regularly. If the transfer is rare and simple, integrating can cost more than it solves — and saying so is part of the job.
Are an API and an integration the same thing?
No. The API is the interface one system offers so another can use it. The integration is the work of connecting the two reliably: authentication, format, timing, and what to do when one side doesn't answer.
Can older systems be integrated?
Almost always. Where there's no API, other paths remain: the database, files, or an intermediate layer that translates between the two. What changes is the effort and how much can be guaranteed in real time.
Let's talk about your integration
Tell us which systems need to talk, what information moves between them, and what is done by hand today. From there we'll assess the technical path.